Khoa Hệ thống thông tin

Undergraduate Programs

A. General information

A1. Educational Goals

The undergraduate engineering program is built and carried out for the goals:

  1. Provide the resource of highly-qualified Information Systems. The graduates receive basic training in political quality, morality and good health, and receive in-depth training in Information Systems Engineering. They have the capacity to organize and develop IT applications in order to support the operational and managerial activities in many social and economic organizations.
  2. Provide students with training in the latest achievements of the Information Systems field, as well as the basic and specialized technical knowledge needed to develop system analysis and design skills, synthesis skills, problem-solving skills, analytical reasoning skills and professional skills.

A2. Career opportunities

Graduates are working at various areas such as large and potential corporations, education institutions, government institutions, and financial institutions as computer experts. They usually find their jobs as the following positions:

  • Analysis, design, installation, testing and maintaining IT projects, satisfying different application demands of organizations and business (Administration, bank, telecommunication, aviation, building, etc).

  • IT researchers in the research centers of many ministries, universities and colleges, IT teachers at high schools, colleges and universities.

  • Chief information officers, project managers, database managers.

  • Working as a project designer, IT development policy planner or programmer in the domestic foreign enterprise producing, processing software, and consultancy firms promoting solutions, building and maintaining IT projects.

A3. Viewpoint of training program construction

The program is constructed and carried out to provide manpower resource in Information Systems. Many organizations use information systems for many different purposes. In internal management, information systems will help to gain internal understanding, action unification, maintain the power of the organization, and achieve competitive advantage. For the external, Information Systems help to collect more information about customers, improves the service, enhance competitive capacity, and creates the conditions for the development. In the situation of the knowledge economy of the present and future time, the construction of robust Information Systems workforce to assist many other organizations is an indispensable requirement. Information Systems affect all employees working in many organizations, especially those working in the field of Information Technology. Applications of Information Technology in economic – social – administrative, financial, and commercial management systems in the real world have promoted the scientific formation of Information Systems engineering.

From the practical demands of training engineers who have the ability to analyze, design, construct and manage the activities of Information Systems, the Faculty has designed an undergraduate engineering program, which can educate students into people who have deep knowledge and strong skills in constructing and operating systems of information.

Furthermore, the Information Systems Engineering program of the University of Information Technology contributes to expanding the ability to do research, training and cooperation in the field of Information Systems toward domestic and foreign organizations and researching center.

B. General Information of Training program

  • Type of training: Full time

  • Training duration: 4.5 years (9 semesters)

  • Training system: Regular

  • Name of the program: The full-time engineering program.

  • Level: Undergraduate.

  • Field of study: Information systems.

  • Qualification: Bachelor of Information Systems Engineering.

  • Courses: Apply from 2012 – 2013 and onwards

C. University entrance

Since 2015, the applicant and the admission condition of the Faculty has changed due to regulations of the Ministry of Education issued nationwide:

  • Admit the applicants passing the high school exam in sector A, A1 with the approved criteria on the website of the university: The applicant rank of the morality in 12th Grade’s first semester at high schools has to be at the average level or above. The average score of 5 semesters (10th Grade, 11th Grade and the 1st semester of 12th Grade) have to be 6.5 or higher.

  • Members of the National gifted group or applicants winning the 1st or 2nd prize on the Math, Physics, Computer Science in the National gifted exam will be directly admitted.

For detailed information, please reference to the link https://tuyensinh.uit.edu.vn/intro/

D. Training Regulations

The training program is carry out based on The Training Regulation in Credits of UIT for the full time undergraduate issued by the Rector of UIT as well as the current decision of The University of Information Technology.

E. Expected Learning Outcomes

Upon completing the curriculum, a graduate will have acquired:

  • LO1: Have knowledge of physical education, general legislation, policies and economic development orientation in Vietnam society through the stages.
  • LO2: Understanding the basic science principles and applying in professional field.
  • LO3: Understanding the fundamental knowledge and specialized knowledge in Information Systems field and applying in reality in order to support the operational and managerial activities.
  • LO 4: Understanding the knowledge of managing a IT project and applying in reality.
  • LO 5: Understanding of security of information systems and computer network.
  • LO 6: Basicly understanding activities of companies to enhance the competitiveness and the development of companies.
  • LO 7: Have TOEFL score of 430 (IELTS 4.5, TOEFL iBT 45, BULATS 47).
  • LO 8: Have the capacity to propose solutions to the problems in the IT field with comprehending set of methods, techniques, and models for planning, analyzing, designing, building applications especially management information systems. Know to set the feasible goals.
  • LO 9: Have the capacity to analysis, design and implement the Information Systems applications.
  • LO 10: Have the capacity to program the Information Systems applications.
  • LO 11: Have the capacity to organize, managing the database systems, data warehouse, data mining in support of decision making process
  • LO 12: Have ability to self-research to be effective workers in a variety of Information Systems disciplines
  • LO 13: Have ability to communicate and work with group (teamwork) with professional behavior and professional ethics.
  • LO 14: Have ability to use English efficiently in working.
  • LO 15: Aware of the role, responsibilities, ethics in society.
  • LO 16: Aware of the necessity of lifelong learning and understanding the impact of new technologies.

Expected Learning Outcomes of Information Systems Engineer followed CDIO level 4th are shown in detail of the last table below.

F. Curriculum

These courses will be proposed by the Scientific Committee of The Faculty of Information Systems according to social requirements.

General courses

No Course code Courses Credits
Political theory courses 10
      1. SS001 The principles of Marxism and Leninism 5
      2. SS002 Revolution Lines of Vietnam Communist Party 3
      3. SS003 Ho Chi Minh Ideology 2
Mathematics – Informatics – Natural Sciences 27
      4. MA001 Analytics 1 3
      5. MA002 Analytics 2 3
      6. MA003 Linear Algebra 3
      7. MA004 Discrete Mathematics 4
      8. MA005 Probability and Statistics 3
      9. PH001 Introduction to Electronics 3
  10. PH002 Introduction to Digital Circuits 4
  11. PH003 Technical Physics 4
  12. IT001 Introduction to computer programming 4
Foreign Languages 12
  13. EN001 English 1 4
  14. EN002 English 2 4
  15. EN003 English 3 4
Physics Education – National Defense Education  
  16. PE001 Physical Education 1  
  17. PE002 Physical Education 2  
  18. ME001 National Defense Education  
Others  
  19. SS004 Professional skills 2

Professional Courses

No Course code Courses Credits
Core courses
  20. IT002 Object-oriented programming 4
  21. IT003 Data Structures and Algorithms 4
  22. IT004 Fundamentals of databases 4
  23. IT005 Introduction to computer networks 4
  24. IT006 Computer architecture 3
  25. IT007 Design and implementation of operating systems 4
  26. IT009 Orientation 2
  27. SE104 Introduction to software engineering 4
  28. IS201 Information systems analysis and design 4
  29. IS215 Introduction to Object Oriented Analysis and Design using UML 4
  30. IS210 Database management systems 4
  31. IS208 IT project management 4
  32. IS216 Java programming 4
  33. IS336 Enterprise resource planning 4
Major courses on Information Systems field
  34. IS207 Web application development 4
  35. NT110 Programming applications on mobile devices 4
  36. IS211 Distributed databases 4
  37. IS252 Data mining 4
  38. IS404 Data warehouse and OLAP 3
Students of The Faculty of Information Systems have to accumulate minimum of 11 credits in the following subjects (Optional Courses)
      1. IS254 Decision support systems 3
      2. IS232 Accounting information systems 4
      3. IS403 Business data analysis 3
      4. IS105 Oracle database management system 4
      5. IS332 Management information systems 3
      6. IS338 Business forecasting 3
      7. IS334 E-commerce 4
Students of The Faculty of Information Systems have to accumulate minimum of 6 credits in the following subjects (Free optional Courses)
      8. IS351 Spatial Analysis 4
      9. IS352 Spatial Database Systems 4
  10. IS251 Introduction to Geographic Information Systems 3
  11. IS335 Security in Information Systems 3
  12. SE312 Dot Net Technologies 4
  13. SE401 Software Design Patterns 3

Graduation courses

  14. Internship 3
  15. IS401 Thesis or Graduation Project 10

Thesis courses as an alternative (total of 10 credits)
  16. IS402 Cloud Computing 3
  17. IS405 Big Data 4
  18. IS353 Social Networks 3
These courses will be proposed by the Scientific Committee of the Faculty of Information Systems.

EXPECTED LEARNING OUTCOMES OF INFORMARION SYSTEMS ENGINEER – CDIO at 4th LEVEL

LEVEL (4th) The expected learning outcomes of Information Systems Engineer
1st 2nd 3rd 4th
1 Professional knowledge and theory
1 1   Basic Science Knowledge
1 1 1   Math Knowledge
1 1 2   Physics Knowledge
1 2   Fundamental Knowledge
1 2 1          Knowledge of computer organization and architecture
1 2 2   Knowledge of operating systems
1 2 3   Knowledge of computer networks
1 2 4   Knowledge of programming languages
1 2 5   Object oriented programming
1 2 6   Knowledge of databases
1 2 7   Knowledge of data structures and algorithms
1 3   Professional Knowledge
1 3 1   Knowledge of application development on Windows and Web
1 3 2   Knowledge of Information Systems analysis and design
1 3 3   Knowledge of Database management systems
1 3 4   Knowledge of IT project management
1 3 5   Knowledge of Distributed Databases
1 3 6   Knowledge of Data Mining
1 3 7   Knowledge of Enterprise Analysis
1 3 8   Knowledge of Social Network
1 3 9   Knowledge of E-commerce
1 3 10   Knowledge of Data warehouse
1 3 11   Knowledge of Cloud Computing
1 3 12   Knowledge of Big Data
1 3 13   Knowledge of Decision support systems
1 3 14   Knowledge of Programming applications on mobile devices
1 3 15   Knowledge of Safety and security in Information Systems
1 3 16   Knowledge of GIS
1 3 17   Knowledge of Enterprise resource planning
1 3 18   Knowledge of Software engineering
2 Attitude, personal skill and professional skill
2 1 Analysis and problem solving skills
2 1 1 Identification and Math presentation
2 1 1 1 Evaluate background data and symptoms
2 1 1 2 Select the key issues to be resolved
2 1 1 3 Write a problem statement
2 1 2 Modeling
2 1 2 1            Assumptions to simplify complex systems and environment
2 1 2 2            Conceptual and qualitative models
2 1 2 3            Quantitative models and simulations
2 1 3 Estimation and problem analysis
2 1 3 1 Problem solution
2 1 3 2 Estimate results of solution, apply tests for consistency and errors (limits, units, etc.)
2 1 3 3 Generate alternative solutions (using models, analytical and numerical solutions, qualitative analysis, experimentation and consideration of uncertainty, working within realistic time constraints)
2 1 4 Solution and recommendation
2 1 4 1 Analyze essential results of solutions and tests
2 1 4 2 Analyze and reconcile discrepancies in results
2 1 4 3 Formulate summary recommendations
2 2 Test, survey and discover knowledge
2 2 1 Theoretical Formation
2 2 1 1 Select critical questions to be examined
2 2 1 2 State hypotheses to be tested
2 2 2 Documentary investigation
2 2 2 1 Conduct information search and identification using library tools (on-line catalogs, databases, search engines)
2 2 2 2 Sort and classify secondary information
2 2 2 3 Evaluate the validity and reliability of information
2 2 2 4 Identify essential information (eg innovations) contained in the information and cite relevant sources of information
2 2 3 Testing
2 2 3 1 Construct experimental design, identify valid sources of data, identify the precautions
2 2 3 2 Collect and collate data vs. available models
2 2 4 Verifying hypothesis and protecting viewpoints
2 2 4 1 Validate data using statistical methods
2 2 4 2 Identify the limitations of data employed
2 2 4 3 Draw conclusions supported by data
2 2 4 4 Appraise possible improvements in knowledge discovery process
2 3 System thinking
2 3 1 Overview of systems
2 3 1 1 Explain the purpose, discipline and methodology of system thinking
2 3 1 2 Identify types of systems, sub-systems and components
2 3 1 3 Identify the key characteristics (‘laws’) of systems
2 3 2 Generation and interaction between systems
2 3 2 1 Identify factors that affect the behavior of the system (eg “input”, “throughput”, “output”, “feedback”, and “delay”)
2 3 2 2 Analyse the impact of feedback and delay on system behavior (relationships, interactions, functions)
2 3 2 3 Use system thinking to explain the basis of a range of problems
2 3 3 Prioritization and Focus
2 3 3 1 All factors relevant to the system in the whole
2 3 3 2 The driving factors from among the whole
2 3 3 3       Energy and resource allocations to resolve the driving issues
2 3 4    Trade-offs, Judgment and Balance in Resolution
2 3 4 1 Using specific system thinking tools (questionnaires)
2 3 4 2 Assessing the effectiveness of specific system thinking tools
2 3 4 3 Solutions that balance various factors, resolve tensions, possible improvements in the system thinking used
2 4 Skill and personal attitudes
2 4 1 Initially moving and ready to make decisions in the lack of information
2 4 1 1    Leadership in new endeavors, with a bias for appropriate action
2 4 1 2    Decisions, based on the information at hand
2 4 1 3    The potential benefits and risks of an action or decision
2 4 2 Patience and Activeness
2 4 2 1    Self-confidence, courage and enthusiasm
2 4 2 2    Determination to accomplish objectives
2 4 2 3    The importance of hard work, intensity and attention to detail
2 4 2 4    Adaptation to change
2 4 2 5    A readiness, willingness and ability to work independently
2 4 2 6    A willingness to work with others, and to consider and embrace various viewpoints
2 4 2 7    The balance between personal and professional life
2 4 3 Creative Thinking
2 4 3 1    Conceptualization and abstraction
2 4 3 2    Synthesis and generalization
2 4 3 3           Identify the creative thinking process
2 4 3 4           Use a range of creative thinking tools and techniques (e.g., Brainstorming, Mindmapping, TRIZ)
2 4 4 Critical Thinking
2 4 4 1 Purpose and statement of the problem or issue
2 4 4 2           Identify contradictory perspectives and underlying assumptions
2 4 4 3 Supporting evidence, facts and information
2 4 4 4           Use a range of critical thinking skills (e.g., analysis, comparison and contrast, inference and interpretation, and evaluation)
2 4 4 5 Points of view and theories
2 4 4 6 Conclusions and implications
2 4 5 Practicing and learning for the whole life
2 4 5 1 Identify approaches for self-improvement (e.g., lifelong learning, creating positive beliefs and psychological states, etc)
2 4 5 2 Use a range of learning strategies and skills (e.g., goal setting, learning plans, organizing/summarizing information, receiving feedback, etc)
2 4 6 Time and Manpower management skill
2 4 6 1 Manage time and resources, task prioritization
2 4 6 2 The importance and/or urgency of tasks
2 4 6 3 Efficient execution of tasks
2 5 Morality, fidelity and other responsibility
2 5 1 Morality, fidelity and social responsibility
2 5 1 1 Identify the basis of value formation
2 5 1 2 Identify the behaviours that are consistent with specific codes of ethics and value systems
2 5 2 Professional manners
2 5 2 1 Make sound ethical judgements on issues relating to professional conduct in work and other life concerns
2 5 2 2 Act in a manner consistent with agreed codes of ethics and value systems (organizational or societal)
2 5 3 Identifying life overview and purposes
2 5 3 1 Create a personal vision for one’s future
2 5 3 2 Considering one’s contributions to society
2 5 3 3 Create a network of relationships with professionals
2 5 4 Updating to the latest information in the field
2 5 4 1 Analyse current practice/technology
2 5 4 2 Identify the impact of new practices and technologies
2 5 5 Fairness and difference respectability
2 5 5 1    A commitment to treat others with equity
   Embracing diversity in groups and workforce
2 5 6 Belief and fidelity
2 5 6 1    Loyalty to one’s colleagues and team
2 5 6 2    Recognizing and emphasizing the contributions of others
3 Teamwork and Communication skills
3 1 Teamwork
3 1 1 Group formation
3 1 1 1 Identify the components of an effective team
3 1 1 2 Identify the stages of team formation
3 1 1 3 Identify team roles and their impact on team performance
3 1 1 4 Analyze the strengths and weakness of a team
3 1 2 Group management
3 1 2 1 Identify goals and agenda
3 1 2 2 The planning and facilitation of effective meetings
3 1 2 3 Apply team ground rules
3 1 2 4 Effective communication (active listening, collaboration, providing and obtaining information)
3 1 2 5 Solutions to problems (team creativity and decision making)
3 1 2 6 Display teamwork, including leadership, in a range of team role situations
3 1 2 7 Conflict mediation, negotiation and resolution
3 1 3 Group development
3 1 3 1 Strategies for reflection, assessment and self-assessment
3 1 3 2 Skills for team maintenance and growth
3 1 3 3 Skills for individual growth within the team
3 1 3 4 Strategies for team communication and reporting
3 1 4 Group Leadership
3 1 4 1 Team goals and objectives
3 1 4 2 Team process management
3 1 4 3 Define workflows for each member fit and finish deadline
3 1 4 4 Apply facilitation and conflict resolution strategies
3 1 4 5 Mentoring and counseling
3 2 Communication skills
3 2 1 Communication strategies
3 2 1 1 Analyze the communication situation (e.g., in terms of purpose, audience and context (PAC))
3 2 1 2 Identify communications objectives
3 2 1 3 Read critically and select relevant content
3 2 1 4 Identify and choose appropriate communication structure and style
3 2 1 5 Select appropriate multimedia and graphical communication (e.g. email, voicemail, video conferencing, tables and charts, sketching and drawing)
3 2 2 Paper Communication
3 2 2 1 Write with logical organization and clear language flow
3 2 2 2 Use concise and precise language
3 2 2 3 Use correct grammar, spelling and punctuation
3 2 2 4 Apply appropriate written styles with appropriate formatting conventions to suit PAC
3 2 3 Visual Communication
3 2 3 1    Preparing electronic presentations
3 2 3 2    The norms associated with the use of e-mail, voice mail, and videoconferencing
3 2 3 3    Various electronic styles (charts, web, etc)
3 2 4 Presentation
3 2 4 1 Design and deliver presentations applying communication design principles
3 2 4 2 Speak clearly and coherently
3 2 4 3 Use appropriate nonverbal communications (posture, gestures, eye contact)
3 2 5       Making questions, listening and responding
3 2 5 1 Demonstrate active and empathetic listening in a range of communication situations (e.g., working in teams, responding to questions, etc)
3 2 5 2 Ask and answer questions effectively
3 3 Language skill
3 3 1 Communication in English
3 3 1 1    Have ability to listen, speak, read, and write English
3 3 2 Communication in professional Language
3 3 2 1 Using English for computer science
3 3 2 2 Understanding the context
4 Idea formation, design, performance and operation in the situation of enterprises and society
4 1 Social background and situations
4 1 1 Role and responsibility of engineers
4 1 1 1 Explain the goals and roles of the engineering profession
4 1 1 2 Explain the responsibilities of technologists to society
4 1 2 The influence of this field on the society
4 1 2 1 Explain the impact of engineering on the environment eg ecological, social, economic, cultural systems etc
4 1 3 The government’s regulations in this field
4 1 3 1 Recognize the way in which legal systems regulate and influence engineering
4 1 3 2 Describe how professional societies license and set standards
4 1 3 3           Describe how intellectual property is created, utilized and defended
4 1 3 4          Recognize IT standards
4 1 4 Developing the international viewpoints
4 1 4 1 Describe key trends in globalization
4 1 4 2 Identify the impact of globalization on engineering practice
4 1 4 3 Identify the similarities and differences in the political, social, economic, business and technical norms of various cultures
4 2 Enterprise and business context
4 2 1 Understanding the culture of organizations/business
4 2 1 1 Recognize the differences in process, culture, and metrics of success in various enterprise cultures
4 2 2 Partners, aim, strategies of organizations/business
4 2 2 1 State the mission and scope of the enterprise
4 2 2 2 Recognize an enterprise’s core competence and markets
4 2 2 3 Recognize the research and technology process
4 2 2 4 Recognize key alliances and supplier relations
4 2 2 5 Describe stake-holder relations (with owners, employees, customers, etc.)
4 2 2 6 List financial and managerial goals and metrics
4 2 3 Understanding the structures of organizations/business
4 2 3 1 Recognize technologies that can create new products and systems
4 2 3 2 Define the function of management and organizational structure
4 2 3 3 Describe various roles and responsibilities in an organization
4 2 3 4 Describe the roles of functional and program organizations
4 2 3 5 Describe working effectively within hierarchy and organizations
4 2 3 6 Describe change, dynamics and evolution in organizations
4 2 4 Thinking of starting up a business
4 2 4 1 Recognize entrepreneurial opportunities that can be addressed by technology
4 2 5 Analyzing the risks and financial power of Information Technology project
4 2 5 1 Describe entrepreneurial finance and organization
4 2 5 2 Planning forecast financial resources for IT projects
4 2 5 3 Evaluating the potential risks
4 3 Conceiving and Engineering systems
4 3 1 Understanding demand and setting out the aims of systems
4 3 1 1 Elicit and interpret customer needs
4 3 1 2 Identify opportunities which derive from new technology or latent needs
4 3 2 Identifying the systems’ function, elements, and architecture.
4 3 2 1 Identify necessary functions (and behavioral specifications)
4 3 2 2 Select relevant engineering concepts, analyze trade-offs and recombination of concepts
4 3 2 3 Identify the appropriate level of technology
4 3 2 4 Identify high level (system) architectural form and structure
4 3 2 5 Identify the decomposition of form into elements, assignment of function to elements, and definition of interfaces
4 3 3 Systems modeling and designing
4 3 3 1 Identify appropriate models (eg. Prototyping, animation tools, simulation etc) of technical performance
4 3 3 2 Describe the concept of implementation and operations
4 3 3 3 Select between trade-offs among various goals, function, concept, structure and cost
4 3 4 Project Management
4 3 4 1 Produce project scope, objectives and deliverables
4 3 4 2 Identify project resources (eg cost, manpower, facilities, etc)
4 3 4 3 Produce project schedule, key milestones and critical path analysis
4 3 4 4 Identify risks and contingency plans
4 4 Design
4 4 1 Design Procedures
4 4 1 1 Choose requirements for each element or component derived from goals and requirements
4 4 1 2 Analyze alternatives in design
4 4 1 3 Evaluate prior work in the field, standardization and reuse of designs (including reverse engineer and redesign)
4 4 1 4 Select the most appropriate design
4 4 1 5 Synthesize the final design
4 4 2 Steps of design process and design methodologies
4 4 2 1 Explain the activities in the phases of system design (e.g. conceptual, preliminary, and detailed design)
4 4 2 2 Identify process models appropriate for particular development projects (waterfall, spiral, concurrent, etc.)
4 4 3 Design technology
4 4 3 1 Choose appropriate techniques, tools, and processes
4 4 3 2 Conduct quantitative analysis of alternatives
4 4 3 3 Evaluate analytical refinement of the design
4 4 4 Quantifying designs to achieve many aims
4 4 4 1        Demonstrate design to achieve multiple objectives for: –          Performance, life cycle cost and value –          Optimizing experience through aesthetics and other human factors –          Implementation, verification, test and environmental sustainability –          Functionality –          Maintainability, reliability, and safety –          Robustness, evolution, product improvement and retirement
4 5 Implementation
4 5 1 Designing the implementation process
4 5 1 1 State the goals for performance, cost and quality
4 5 1 2 Plan the implementation project according to: Task allocation, Work flow
4 5 2 Implementing hardware, software and combining systems
4 5 2 1 Plan for Hardware Realisation
4 5 2 2 Plan for software implementing process, support tools and technologies (data structures, control flow, data flow, programming language, coding, system build)
4 5 2 3 Describe the production of parts
4 5 2 4 Describe the assembly of parts into larger constructs
4 5 2 5 Describe the integration of software and hardware (size of processor, communications, etc)
4 5 3 Testing
4 5 3 1 Describe test and analysis procedures (hardware vs. software, acceptance vs. qualification)
4 5 3 2 Describe the verification of performance to system requirements
4 5 3 3 Evaluate the validation of performance to customer needs
4 5 3 4 Verify design conformance to standards
4 5 4 Managing the implementation process
4 5 4 1 Control implementation cost, performance and schedule
4 5 4 2 Describe quality and safety assurance
4 5 4 3 Describe possible implementation process improvements
4 6 Operation
4 6 1 Optimizing operation processes, expenditure and effectiveness
 4 6 1 1 Interpret the goals for operational performance, cost, and value
4 6 2 Training and operation
4 6 2 1 Identify types training for professional operations (eg Simulation, demonstration, instructional procedures)
4 6 2 2 Describe operations processes
4 6 2 3 Identify operations process interactions
4 6 3 Managing the operation
4 6 3 1 The organization and structure for operations
4 6 3 2 Forming partnerships and alliances
4 6 3 3 Control operational cost, performance and scheduling
4 6 3 4 Describe quality and safety assurance
4 6 3 5 Describe lifecycle performance and reliability
4 6 3 6 Describe possible operations process improvements
4 6 4 Assisting to develop and maintain the systems
4 6 4 1 Explain maintenance and logistics
4 6 4 2 Recommend product improvement based on needs observed in operation
4 6 4 3 List disposal options